Terms & Conditions

Hemel Car Buyers is a trading name of Clickline Commerce Ltd. Registered in England & Wales. Company No: 16916934. Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Contact: contact@hemelcarbuyers.co.uk

1. Introduction

These Terms and Conditions apply to the use of this website and to any vehicle valuation
or offer provided by Hemel Car Buyers.

By using our website or submitting vehicle details, you agree to these Terms.

Hemel Car Buyers is a trading name of Clickline Commerce Ltd. Registered in England & Wales. Company No: 16916934. Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX

2. Our Service

Hemel Car Buyers provides a vehicle buying service where sellers can submit details of
their vehicle and receive a provisional offer.

All offers are:

  • Free of charge
  • Non-binding
  • Subject to inspection

There is no obligation on either party to proceed with a sale.

3. Provisional Offers

Any offer provided is provisional and based on:

  • The information supplied by the seller
  • Current market conditions
  • Expected resale values

Offers are not guaranteed until the vehicle has been inspected and the condition confirmed.

4. Accuracy of Information

Sellers are responsible for ensuring that all information provided about the vehicle is
accurate and complete to the best of their knowledge.

This includes, but is not limited to:

  • Mileage
  • Vehicle condition
  • Mechanical and electrical issues
  • Warning lights
  • Accident history
  • Modifications
  • Service and maintenance history

Accurate information helps ensure a smooth and straightforward process.

Our offers are based on the information provided by the seller and are subject to inspection.

If significant issues are identified during inspection that were not disclosed and would
reasonably have been known to the seller, we reserve the right to revise or withdraw the
offer before completion.

This helps ensure the process remains fair and transparent for both parties.

5. Vehicle Inspection

Before completing a purchase, we will inspect the vehicle to confirm:

  • Overall condition
  • Mechanical operation
  • Electrical systems
  • Mileage
  • Vehicle identity and documentation

If the vehicle condition matches what was described, in most cases the quoted price will
remain the same, with no admin fees.

If differences are identified, these will be explained clearly before you decide whether
to proceed.

6. Completion of Sale

A sale is only completed once:

  • The inspection has been completed
  • Both parties agree to proceed
  • Payment has been made

We reserve the right to withdraw an offer at any time before completion.

7. Payment

Payment is made by bank transfer once the sale is agreed.

We do not charge any admin or processing fees.

8. Collection and Delivery

We offer free collection for most sellers within our operating area.

Alternatively, sellers may choose to deliver the vehicle to us in Hemel Hempstead and
receive a £100 delivery bonus.

Most sellers choose this option even when collection is available.

Collection and delivery arrangements are agreed on a case-by-case basis.

9. Vehicles We Do Not Buy

We are unable to purchase:

  • Vehicles with outstanding finance
  • Insurance write-offs
  • Imported vehicles
  • Heavily modified vehicles
  • Vehicles with significant mechanical faults

Submitting details for such vehicles does not guarantee an offer.

10. Use of the Website

While we make reasonable efforts to ensure the accuracy of information on this website,
we do not guarantee that content is always up to date or error-free.

We reserve the right to update or withdraw website content at any time.

11. Limitation of Liability

To the extent permitted by law, Hemel Car Buyers and Clickline Commerce Ltd shall not be
liable for any loss arising from:

  • Reliance on provisional offers
  • Delays outside our control
  • Decisions made based on website content

This does not affect your statutory rights.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we
collect and use personal data.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions about these Terms and Conditions, you can contact us at: contact@hemelcarbuyers.co.uk