Frequently Asked Questions

Start by entering your registration and answering a few questions. We manually review the details and contact you with a provisional offer. If you proceed, we agree handover, inspect the vehicle and make payment if everything checks out.

There’s no obligation to accept the offer at any stage.

No. We’re a local car buying service focused on Hertfordshire, Buckinghamshire and Bedfordshire.

By staying local, we’re able to offer clearer communication, quicker turnaround and more flexible handover options.

Based on the information provided, current market demand, expected resale values and overall condition. Every car is reviewed individually.

In most cases, the price you’re quoted remains the same at inspection — with no admin fees. If the vehicle condition matches what’s described, the offer usually stays unchanged.
If there are differences, we’ll explain them clearly before you decide how to proceed.

Yes. We offer free collection for most sellers within our operating area. Alternatively, you can deliver to us in Hemel Hempstead and receive £100 extra. Most sellers choose this option even when collection is available.

Usually within a few business hours during working hours, and always within 24 hours.

Once an offer is agreed, we aim to complete the sale promptly, subject to inspection and availability.

We’re based in Hemel Hempstead and operate across Hertfordshire, Buckinghamshire and Bedfordshire.

Payment is made promptly once the sale is agreed, using a secure bank transfer.

No. We’re unable to purchase vehicles with outstanding finance at this time.

We typically buy:

  • Clean, standard vehicles
  • Under 100,000 miles
  • With MOT remaining
  • No warning lights

We’re unable to buy:

  • Insurance write-offs
  • Heavily modified vehicles
  • Cars with mechanical faults
  • Imported vehicles
  • Vehicles with outstanding finance

Still Have a Question?

If you couldn’t find the answer you were looking for, send us a message and we’ll be happy to help.

Please do not use this form to request a valuation. To receive an offer, please use the valuation form on sell my car.